Privacy policy

Last updated: September 17, 2025

Introduction

Azi is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our services, including our website, social media channels, and customer service.

Information We Collect

Personal Information

Name
Email address
Phone Number
Shipping and billing address
Payment details (e.g., credit card information, transaction details)

Usage Data

Information on how you interact with our website, such as IP address, browser type, device information, pages visited, and time spent on our site.
Referrals from other websites or advertisements.

Communications Data

Details about correspondence with our support team or feedback provided.

How We Use Your Information

Order Processing

To process and deliver your purchases, including payment confirmation, shipping updates, and tracking details.

Customer Support

To respond to your inquiries, resolve issues, and improve our support services.

Marketing and Personalization

To send promotional materials, offers, and updates with your consent.
To personalize your shopping experience by recommending products based on your preferences and past purchases.

Legal and Compliance

To comply with legal obligations and enforce our terms and conditions

Data Protection Measures

We implement industry-standard security measures to protect your personal information, including:

Encryption

Secure encryption of sensitive data, such as payment information.

Secure Servers

Hosting our services on servers with robust physical and digital security measures.

Access Control

Restricting access to your data to authorized personnel only.

Regular Audits

Conducting regular security audits and vulnerability assessments.

Sharing Your Information

We do not sell your personal information. However, we may share your data with:

Trusted Service Providers

Payment processors, shipping companies, and IT service providers to facilitate order fulfillment.

Marketing Partners

Third-party platforms that help us deliver targeted ads and promotions (with your consent).

Legal Authorities

Government agencies or legal entities when required to comply with the law or protect our rights.

Your Rights

Access

Request a copy of the personal information we hold about you.

Correction

Request corrections to any inaccurate or incomplete data.

Deletion

Request the deletion of your personal information, subject to legal obligations.

Data Portability

Request that your data be transferred to another service provider in a structured, commonly used format.

Opt-Out

Opt out of receiving marketing communications at any time.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience. These include:

Essential Cookies

Necessary for basic website functionality, such as shopping cart management.

Performance Cookies

Used to analyse website traffic and improve performance.

Advertising Cookies

Help deliver tailored ads based on your browsing behaviour.
You can manage your cookie preferences through your browser settings or our cookie management tool.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When changes are made, we will:

Notify you via email (if applicable).
Post the updated policy on this page with a revised effective date.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

Contact Us

For any questions, concerns, or requests regarding your privacy, please contact us at:

Email: support@aziatelier.com

Phone: +971 55 482 9294